Crowdfunding fulfillment

Indiegogo fulfillment, including the part after the campaign

Indiegogo is not Kickstarter with a different logo. Flexible funding can leave you shipping a run you did not fully fund, InDemand keeps selling long after the campaign closes, and there is no first-party pledge manager to tidy the backer data. Each one changes how the shipment has to be planned.

Scope my campaign We can run it too
What is actually different

Four things Indiegogo does that change the shipment

Every one of these is a place where a plan built for Kickstarter quietly stops fitting.

01

Flexible funding means the shipment is not a fixed shape

A fixed-funding campaign either hits its number or it does not, and you know what you are shipping. Flexible funding keeps whatever it raises, which means you can end up committed to a production run priced for a volume you did not reach. We scope both cases before the campaign closes, so an underfunded flexible campaign is a decision you make rather than a discovery.

02

InDemand turns one wave into an open storefront

Kickstarter fulfillment is a wave: everything ships, then it is over. Indiegogo's InDemand keeps selling after the campaign ends, so the same stock has to serve a bulk backer wave and an ongoing trickle of retail orders. That is a warehousing problem, not a one-off packing problem, and it is the single biggest reason Indiegogo fulfillment is not just Kickstarter fulfillment with the logo swapped.

03

There is no first-party pledge manager

Backer data comes out of Indiegogo as an export, and most creators bolt on a separate pledge manager to collect addresses, sell add-ons and take shipping payment. We work from either the raw export or the pledge manager, but the reconciliation work is real, and it is better done before labels print than after.

04

Perks are not reward tiers

The vocabulary differs and so does the behavior. Indiegogo perks are edited and added mid-campaign more often, which quietly multiplies the number of distinct physical packs you have to build. We track the pack list as it changes rather than freezing it at launch and hoping.

How it runs

From funding to the last InDemand order

Step 1
While you are still fundingWe scope the shipment from the perk list, the weights and the likely international split, so the fulfillment number is in your budget rather than a shock after the confetti. On flexible funding we scope the underfunded case too.
Step 2
Production and freightIf we sourced the product we already know the factory and the lead time. If we did not, we collect it from wherever it is made, consolidate it and bring it in through the port that suits where you want the stock.
Step 3
Backer data, reconciledIndiegogo export or pledge manager, either way: unresolved surveys, changed addresses, late add-ons and duplicate pledges get sorted out against the perk list before a single label is generated.
Step 4
Packs built and checkedEvery perk level is a different physical pack, and on Indiegogo the list has usually grown since launch. We build them from the final list and catch mismatches while they are still cheap.
Step 5
The wave shipsBacker shipments arrive as a spike, not a trickle. Labor and carrier pickups get planned around that spike instead of your campaign queuing behind everyone else's daily orders.
Step 6
Then InDemand keeps goingThe remaining stock stays in the warehouse and starts behaving like ecommerce inventory: orders in, tracking out, reorder point watched. This is the phase most creators forget to plan for.
The unusual part

The people who priced the perks are the people who pack them

Most crowdfunding agencies hand you off once the campaign funds. Most fulfillment companies meet you for the first time after it has. We do both, out of our own warehouses, and if the product is not made yet we find and vet the factory as well.

Campaign management Product sourcing Kickstarter fulfillment
Questions

Frequently asked

Is Indiegogo fulfillment different from Kickstarter fulfillment?

Operationally, yes, in several ways: flexible funding can leave you shipping a run you did not fully fund, InDemand keeps selling after the campaign so the stock has a second life as retail inventory, and there is no first-party pledge manager, so address and add-on data arrives in whatever shape your chosen tool produces.

Do you handle InDemand orders after the campaign?

Yes. Your stock stays with us and the orders ship as they come, the same way any ecommerce inventory would. It is usually the difference between InDemand being a real revenue stream and being a fulfillment headache you abandon.

Which pledge managers do you work with?

BackerKit and the other common ones, or the raw Indiegogo export if you would rather not add a tool. Send us a sample export and we will tell you exactly what we need and what is missing.

Do I need to have used you for sourcing?

No. A lot of creators come to us for fulfillment only, with product already made by someone else. We will collect it, import it and ship it.

How are international backers handled?

We ship internationally from the US facilities. On larger campaigns it is worth discussing a regional split so overseas backers are not hit with postage and import charges that cost more than the perk.

What does it cost?

It depends on weight, dimensions, how many distinct perks you ended up with, and the international share, which is exactly why we scope it before your campaign ends. Send the specifics and you get a real figure, not a range.

Can you run the campaign too?

Yes. We run Indiegogo and Kickstarter campaigns end to end, which means the people who set your perk pricing are the people who later pack it. Most fulfillment providers cannot say that and most campaign agencies stop at the finish line.

Get started

Scope it before the campaign closes

Send the perk list, the rough backer count and where you expect them to be. The earlier we see it, the more useful the number, and the smaller the chance fulfillment eats the raise.

  • Flexible funding? We will scope the underfunded case as well.
  • Planning InDemand? Say so, because it changes the stock plan.
  • Already funded? Still workable, and very common.

Tell us about the campaign

Including whether you're planning InDemand, because that changes the fulfillment shape entirely.

We reply to every inquiry. Nothing you send here is shared with third parties.

Keep reading
Kickstarter Fulfillment Or Kickstarter The same discipline on the other platform. Kickstarter Shipping Costs What it costs to ship Including the returns and reships the long tail generates. Kickstarter & Indiegogo Crowdfunding Marketing Running the campaign itself Audience, creative and ad spend, before any of this matters.
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